INTERNET RETURN POLICY
This return policy applies strictly to merchandise ordered online, including flooring maintenance products, area rugs, and hard surface flooring.
If for any reason you are unhappy with your purchase, the following terms and conditions apply
to proceeding with a return.
All returns require a Return Authorization Number (RA). Customers must contact our corporate
office at 732-906-1400 to obtain a Return Authorization Number within 14 days of receiving the
order. After 14 days, the order is considered closed and a return cannot be authorized.
Items must be returned in new and unused condition. Credit will not be issued for any opened
merchandise. Items must be sent via common carrier with all freight charges pre-paid.
Worldwide will not be responsible for return freight charges.